Loyalty Wallet

What is the loyalty wallet?

The Giftoin wallet is where you can view and manage the Collectible Cards you've collected. It's your personal space to track your progress and access rewards.

What is a Giftoin?

A Giftoin is a unique digital gift that can be collected, sent, and traded.

What do I do with the Giftoins I receive? You can keep your Giftoins in your wallet, send them to friends, or use them to participate in various activities and campaigns.

What type of Giftoins are there?

Giftoins include card collectibles, coupons, tokens and more.

What is a collectible card?

A Collectible Card is a digital card that you can collect as part of various activities on Discord. Collecting all the cards can earn you rewards.

What is the purpose of the collectible cards?

The collectible cards are part of our new loyalty program. The more cards you collect, the more perks you earn.

So how do I collect these cards and win the rewards?

To collect cards and win rewards, you need to interact with both the Discord bot or the website. Complete challenges, participate in events, and perform actions on the website, such as making purchases. The specific actions required to win a card on the website will be determined by the website owner. Upon completing a card series, you can earn a significant reward.

Ok, Got it! Now that I’m in my wallet, how can I use the Giftoins? What can I do here? Once you access your loyalty wallet, you'll see all the Giftoins you've received, including collections and coupons, on the home page. You can see and open the gifts you receive, you can view your collections and claim the rewards in case you completed collecting all the cards in the series.

The home page displays up to 4 collections and 4 coupons, with links to the Collection and Coupon pages if there are more. Where can I see the cards I collected and the reward?

You can see your collected cards on both the Inventory page and the Collection page. On the Inventory page, under the Cards tab, you will see all the cards you have collected from all collections, with multiple cards of the same type indicated by a number.

The Collection page shows all the cards related to each collection, as well as the rewards for completing each collection.

Additionally, all the rewards can be viewed on the Rewards page.

On the Inventory page, you can also see the Coins tab that shows all received coins and their sums.

What happens after I collect all the cards? On the Collection page, you can see all the cards related to each collection, with received cards coloured and unreceived cards greyed. The rewards related to each collection are also displayed, with a timer showing how long until the collection ends or if it’s “coming soon.”

Once you collect all the cards, you can claim your reward by clicking the “Claim Reward” button, which will then turn to “Reveal Code.” You can scan the code or copy it to use on the relevant website.

What can I do with my Giftoins?

Giftoins can be collected for rewards or sent to friends.

How can I send a Giftoin to a friend?

On the inventory page, under the "Cards" tab, click the “Send” button to initiate sending a Giftoin to a friend.

After clicking “Send,” enter your friend’s email and compose a message in the provided window.

What are the benefits of collecting more cards?

The more cards you collect, the more perks they earn. These perks can include access to exclusive customer events in the future.

Is my wallet secure? Yes, your Giftoins wallet is secure and protected.

What if I encounter any issue or have questions?

If you encounter any issues or have questions, feel free to reach out to our support team in the Discord server. We're here to help you every step of the way.

Can I track my progress for different collections? Yes, you can track your progress on the Collection page, where you can see which cards you have collected and which you still need to collect. Coloured cards indicate collected ones, while greyed cards indicate those you still need.

How do I know when a new collection or coupon is available? On the Collection page, there will be an indication of "Coming Soon" for upcoming collections.

Can I trade Giftoins with other users? Currently, you can send Giftoins to friends, but trading functionality is something we are considering for future updates. Stay tuned for more features!